For an e-Business Solution to be effectively developed, a Client needs, in addition to internal analysis and discourse, access to a number of external ideas and advice. These cover:
  • e-Business Strategy
  • IT and New Media Skills
  • Creative Design Abilities
  • Domain Expertise
 
Taking an eBusiness live is a complex and challenging task. At BITS, we employ a unique 3-phase process (Discover-Develop-Deploy) for all client engagements.
 
   
1. DISCOVER
The critical starting point for any venture, as successful businesses will testify, is investigation and analysis. Unfortunately, when taking advantage of the client's rush to establish a web presence, most IT companies skip offering support in these areas. BITS works closely with a client to understand business objectives and strategies currently in place. Through interviews and meetings, our analysts discuss needs and identify impacts on existing practices. The objective of such an exercise is to formulate a strategy that leverages the potential of computers, communication and content. A comprehensive and holistic strategy ensures a smooth shift into the networked world and sets a client apart from the competition.

At this stage, BITS and the Client chalk out collaboration strategies, key roles, responsibilities, deliverables, and milestones.

The next step is to develop production plans, site architecture, and process diagrams resulting in an HTML-based protosite. The protosite comprises of a set of linked pages that demonstrate information architecture and functionality.
 
   
 
2. DEVELOP
In this phase, we move from whiteboards, reports, and demonstrations to implementation. The production plan and protosite serve as a launching pad for the development process. Construction and testing begins on the basis of a mutually established development schedule. The Client is involved at all stages and feedback is solicited at specified milestones.

Interaction with the Client is critical at this stage and involved participation will go a long way towards in developing a tailored product.

By the end of this phase, a fully functional site/application is prepared and BITS gets geared for final testing and deployment.

Throughout both the above phases, our website facilitates subsequent communication through secure client sections that contain demonstrations, design layouts, and other project-related information.
 
 
 
3. DEPLOY
In the deployment phase, the application/site goes live, onto a hosting or an Intranet-based server. At this time, BITS conducts orientation sessions to ensure that the Client understands integral aspects of the site and how they work. Technology Transfer & Training (TTT) forms the next step during which areas of basic maintenance and administration are also covered.

All supporting material for the application/site are handed over to the Client for reference and changes to be administered by the Client unless this is further contracted to BITS. Ongoing support and advice are key components of our strategy. Post-deployment, we continue our relationship, keeping clients informed of new technologies and innovations, while ascertaining future needs.