The Mobilink Challenge

1. Go to the Mobilink website
2. Choose the HTML or Flash version, depending on the speed of your Internet connection
3. Locate a Mobilink HelpLine/Customer Support number (UAN) that you can call from a landline

Time Limit: 15 minutes
Note: The Islamabad Head Office number listed under Contact Us doesn’t count.

If you find the UAN, please let me know the URL and indicate the path you took to get there. The first person to post a valid comment will receive one of Pink Floyd’s greatest songs ever, “The Final Cut”. If you already have the song, I will direct gobs of positive energy your way. If you hate Pink Floyd, I will recommend a good doctor.

All my friends are now married and most of them have kids, whilst my list of “requirements” continues to grow. The institution of marriage holds little appeal, but if I must, one thing I won’t do is “settle” …

Despairing of my lack of interest in the matrimonial department, a friend who truly gets what makes me tick, wrote a personals ad, which I just found whilst looking through old mail:

Wanted

Sensitive, intelligent reformer and activist interested in world peace and good jazz. Peaceniks and nuclear non proliferators may be favored over other applicants though good looks will be given special preference in judging among equally qualified applicants. Gentle eyes and sexy butts are especially appreciated. Non Apple Mac enthusiasts and people who do not regularly wash their feet need not apply. Send applications with digitally retouched photo attached via Internet, to iloveipodsandhatetheestablishment.pk.net

I recently spoke with a friend who has been using a relatively ancient G3 Powerbook for several years. She says it provides everything she needs to get her work done and doesn’t see any reason to upgrade. On the rare occasion that she has a problem, or needs tech support, the Geniuses at the Genius Bar are on-call – friendly, helpful, responsive, and very capable. The Apple Store she frequents is in Chicago.

Of note is the fact that this particular customer was obviously not in the market for a new Mac and wasn’t remotely interested in add-ons or accessories. The Genius Bar is meant to solve problems and provide support to users of Apple products – and that’s what they do, at least in Chicago, irrespective of the possibility of new business. I must also acknowledge that the Chicago Geniuses were very kind to me a few years ago – they replaced the two missing “feet” on my Powerbook, free of cost. Super savings, considering that Corporate America bills by the second. My friend also mentioned that the Geniuses were consistent in their attitude to all types of customers – ranging from novices to prosumers, and an abundance of adolescents with iPods.

I maintain that I have issues with the whole Genius branding bit but just wanted to highlight another customer’s positive experiences with the bartenders.